Frequently asked questions about VANK.
Clear answers for companies evaluating VANK before opening their international operation.
What is VANK?
VANK is a multi-currency financial platform that lets companies collect, convert and pay between countries from a single operation.
Is VANK a bank?
No. VANK is a financial platform that operates as a Payment Service Provider (PSP), not a bank. Your operation runs on payment infrastructure, not on its own banking license.
What can I do with VANK?
Collect locally, hold balances in several currencies, convert with a transparent spread and pay locally and internationally, all from a single operation, with real-time visibility.
Who is VANK built for?
For companies that operate across markets: importers, exporters, trading companies, manufacturing, food, software and services, e-commerce and multi-country companies.
What do I need to get started?
Your company details, legal representatives, ultimate beneficial owners and verification documents (KYB/KYC). The exact list depends on your country and entity type, and is shown during onboarding.
How long does onboarding take?
Most of it is self-service. Verification time depends on the documents you provide and your jurisdiction, the more complete the documentation, the faster it moves.
Why does VANK ask for verification?
Because it applies know-your-customer (KYC), know-your-business (KYB) and operation review controls. They protect the platform and give traceability to every movement.
Which currencies and corridors are available?
We run active corridors in Colombia, the United States and Europe, with currencies such as COP, USD, EUR and stablecoins (USDC/USDT). We add new corridors over time; the availability of each flow is confirmed during onboarding.
Can VANK pay international suppliers?
Yes. You pay abroad via SWIFT/SEPA, and by stablecoin where applicable. Each payment depends on the destination, currency and applicable documentation.
How does currency conversion (FX) work?
With a transparent spread: you see the rate, the spread and the final amount before confirming, no costs hidden in the rate.
Does VANK use stablecoins?
Yes, as a settlement rail (USDC/USDT) for certain international flows, with the same compliance controls as any transfer. They are operational infrastructure, not a speculative bet.
How is my money protected?
Funds move through regulated financial partners. Every movement passes KYC/KYB verification and screening (OFAC / United Nations), and access is protected with modern controls, including two-factor.
What controls does VANK apply?
KYB, KYC, counterparty screening (OFAC / UN), operation monitoring and role-based access control, according to the type of customer, country and flow.
What happens if an operation requires review?
The team may request additional information to validate the origin, destination or purpose of an operation. It is part of maintaining traceability and reducing risk.
How much does VANK cost?
Pricing is transparent and usage-based: a platform fee and an FX spread visible before you confirm. Final figures are confirmed during onboarding.
How do I contact support?
Reach out to the VANK team whenever you want, we reply in Spanish, English or Portuguese.
My question is not here?
Contact the team and tell us where you collect, which currency you need to convert and who you need to pay. With that we can better guide your setup.
Operate the world
from a single platform.
Collect, convert and pay between countries from a single operation. Talk to our team and open your Vank operation.
Operating account · LATAMThis is not a bank.
It's Vank.
Your operating account for moving money between Latin America and the world. In USD, in stablecoins, in local currency, from one place.
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Let’s talk about your operation.
Tell us where you collect, which currencies you handle and who you pay. The team helps you map the right setup.