Legal center
The documents governing your relationship with VANK depend on the service you use and the country where you operate. Review the section that applies to you. Clear documents, with date and version.
Services in Colombian pesos — THIS IS VANK S.A.S. (Tax ID 901.919.607-4)
Documents applicable to the local services in Colombian pesos provided by THIS IS VANK S.A.S.
Terms and conditions
How the service in pesos works, the mandate and the rules of use.
Read →Data processing policy
What data we process, why, and how you exercise your rights.
Read →Complaints
Requests, complaints and claims, and how to submit them.
Read →International services — VANK Technologies LLC
Terms and Conditions
How the service works, what VANK is and is not, and the rules of use.
Read →Privacy Policy
What data we process, why, and how you exercise your rights.
Read →Cookie Policy
Which cookies we use and how to manage them.
Read →Electronic Consent
Your acceptance to contract and receive documents by electronic means.
Read →PQR
Requests, complaints and claims, and how to submit them.
Read →Let’s talk about your operation.
Tell us where you collect, which currencies you handle and who you pay. The team helps you map the right setup.